Glossary

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Brand Loyalty

Brand Loyalty is the bond that a customer develops with a brand, leading them to consistently prefer it over the competition. This loyalty is based on positive experiences, customer satisfaction and shared values.

Strong Brand Loyalty not only ensures repeat purchases, but also turns customers into active promoters of the brand, increasing word of mouth and reputation. From an SEO perspective, Brand Loyalty can positively affect branded traffic, reviews, and overall online perception, indirectly contributing to rankings.

Investing in Brand Loyalty is essential for building long-term relationships and improving competitiveness in a market increasingly centered on customer experience.

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